Problem / Suggest Edits
Access :
Challenge :
I love these guys. They are masters of their craft. I was new to the hobby when I walked into this shop. They educated me and guided me and made me a customer for life. They are helpful and honest with their opinions. Service is efficient and quick. I have never waited for a repair more than a day. The store is always well stocked with plenty of reasons to spend money and have fun. Cars, Boats, Drones, Planes, and parts are always available. Everything they sell is "High End" gear and not your run of the mill garbage found in big box stores. I recommend this place for anyone looking to get into the world of hobbies and dealing with people you can trust.
Nice people. Have a great selection and even if they don't have what you are looking for they can order it. They work on cars for a fair price and they do care about customer satisfaction
RC Boca is the only RC hobby shop around this area. It's a great place to go buy RC cars and trucks, and they have a pretty good selection of spare or replacement parts for some brands. The staff is VERY knowledgeable, patient and willing to help.
The reason for this poor review is with Jay (I believe he's the owner) himself and not any of the employees. Jay knows me pretty well, he knows what RC car I own (he sold it to me) and he knows my driving habits from having plenty of conversations. I came into the store to pick up some new tires after having shredded my old ones. Jay sold me a set of tires that looked like what I needed for street use. After only a very short time, maybe 10 minutes, the tires I bought were worn down and had a tear in one of them.
I asked Jay if there was anything he could do for me. He recommended that I reach out to the manufacturer and he even gave me the receipt for the car that these tires originally came off of. The problem is that the original receipt was dated 5 months previous, so of course the manufacturer wouldn't warranty anything let alone a wearable item like tires. I don't blame them for their assessment, someone sends in a picture of worn out ripped tires that are 5 months old and asks for warranty...Right.
I went back to Jay and told him the manufacturer wouldn't do anything, and he offered me a $25 credit toward new tires. The problem with this is that the tires were sold to me as new by someone who knows exactly what car I have and how I drive it. I came to find out that the tires are certainly not new.
So, I spent $65 on used tires (sold to me as new) that are defective (the rubber at the site of the tear is noticeably thinner than anywhere else), use them for about 10 minutes, and I can only get a $25 credit toward new tires. In the end I'm out $40.
The $40 isn't that big of a deal for me and I do NOT take posting a negative review of a local business lightly, but I feel that other purchasers need to know of the potential dishonesty of the owner. While personally I won't ever come back, on principle, you should be able to come in this store and purchase cars and parts with confidence, just be sure they're new!
Jay and Steven are the best. Incredibly patient and understanding. Answered all of our questions. Highly recommended! Thank you RC Boca Hobbies!
Great experience. Always attentive and can answer any question I have. Jay is the man!!
Back
Rc Boca Hobbies
442 West Hillsboro Boulevard, Deerfield Beach FL 33441
Submitted by: Richard Carter
- Phone: (954) 570-8114
- Website: http://www.rcboca.com/
-
Hours:
Monday: 11:00 AM – 7:00 PM
Tuesday: 11:00 AM – 7:00 PM
Wednesday: 11:00 AM – 7:00 PM
Thursday: Closed
Friday: 11:00 AM – 6:00 PM
Saturday: 11:00 AM – 3:00 PM
Sunday: 11:00 AM – 3:00 PM
Notes:
Ratings: (sign in to rate)
Fun :
Access :
Challenge :
Reviews
I love these guys. They are masters of their craft. I was new to the hobby when I walked into this shop. They educated me and guided me and made me a customer for life. They are helpful and honest with their opinions. Service is efficient and quick. I have never waited for a repair more than a day. The store is always well stocked with plenty of reasons to spend money and have fun. Cars, Boats, Drones, Planes, and parts are always available. Everything they sell is "High End" gear and not your run of the mill garbage found in big box stores. I recommend this place for anyone looking to get into the world of hobbies and dealing with people you can trust.
Nice people. Have a great selection and even if they don't have what you are looking for they can order it. They work on cars for a fair price and they do care about customer satisfaction
RC Boca is the only RC hobby shop around this area. It's a great place to go buy RC cars and trucks, and they have a pretty good selection of spare or replacement parts for some brands. The staff is VERY knowledgeable, patient and willing to help.
The reason for this poor review is with Jay (I believe he's the owner) himself and not any of the employees. Jay knows me pretty well, he knows what RC car I own (he sold it to me) and he knows my driving habits from having plenty of conversations. I came into the store to pick up some new tires after having shredded my old ones. Jay sold me a set of tires that looked like what I needed for street use. After only a very short time, maybe 10 minutes, the tires I bought were worn down and had a tear in one of them.
I asked Jay if there was anything he could do for me. He recommended that I reach out to the manufacturer and he even gave me the receipt for the car that these tires originally came off of. The problem is that the original receipt was dated 5 months previous, so of course the manufacturer wouldn't warranty anything let alone a wearable item like tires. I don't blame them for their assessment, someone sends in a picture of worn out ripped tires that are 5 months old and asks for warranty...Right.
I went back to Jay and told him the manufacturer wouldn't do anything, and he offered me a $25 credit toward new tires. The problem with this is that the tires were sold to me as new by someone who knows exactly what car I have and how I drive it. I came to find out that the tires are certainly not new.
So, I spent $65 on used tires (sold to me as new) that are defective (the rubber at the site of the tear is noticeably thinner than anywhere else), use them for about 10 minutes, and I can only get a $25 credit toward new tires. In the end I'm out $40.
The $40 isn't that big of a deal for me and I do NOT take posting a negative review of a local business lightly, but I feel that other purchasers need to know of the potential dishonesty of the owner. While personally I won't ever come back, on principle, you should be able to come in this store and purchase cars and parts with confidence, just be sure they're new!
Jay and Steven are the best. Incredibly patient and understanding. Answered all of our questions. Highly recommended! Thank you RC Boca Hobbies!
Great experience. Always attentive and can answer any question I have. Jay is the man!!
