Problem / Suggest Edits
Access :
Challenge :
One of the best hobby shops around. I was visiting from out of town, and if I could have taken some of these neat things on the airplane, I would have dropped good money here. The RC car section was very impressive. I saw items that I did not know even existed. Folks were very helpful too.
I came here for the RC section of the store so I will be mostly commenting on that.
Great people working here, the selection for RC car parts is pretty limited but understandable. They can usually get any part Amain carries next day or in a few days. Prices are pretty good too. They seemed to have a good selection of paints and painting supplies for both RC car bodies and more traditional models (also a great selection of 1/25th scale model car kits!)
I stopped in last night to pick up some tires. I have spent more than a thousand dollars here in the past six months. Never a return. However, the condescending owner felt the need to lecture me on how to open the bag in case I bought the wrong item. Don’t need that in my life. They lost a good customer.
***UPDATE-
The owner did a phenomenal job of explaining everything to me and making things much more clear and easy to understand in terms of exactly what happened that day. Major props!!! Thank you!!!
I have to admit that despite the amazing reviews, my experience with this place was unacceptable. I’ve been a vb local for more than 10 years and have worked in retail for more than 13. After happily taking thousands of dollars from my husband over the last few weeks, this place refused to assist him when he returned with a defective battery, simply looking to exchange. I wish I could explain the reasoning behind this however, the manager couldn’t even be bothered to address us directly about the issue and rather spoke through his sales associate (who was incidentally very kind to us), so we didn’t even have the chance to ask questions to understand why we were being refused service. The most basic of expectations in any guest facing job is the level of service delivered to the guest. Forget shopping local, forget “really cool toys and accessories,” if you can’t be kind and take time to satisfy the needs of your guest, my husband and I will take our thousands of dollars elsewhere. What a shame, HobbyTown.
Great group of people and super helpful. They helped me get my e revo up and running after shredding the stock servos
Back
Hobbytown
4000 Virginia Beach Boulevard, Virginia Beach VA 23452
Submitted by: anonymous
- Phone: (757) 306-4760
- Website: https://www.hobbytown.com/
-
Hours:
Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 12:00 – 5:00 PM
Notes:
Ratings: (sign in to rate)
Fun :
Access :
Challenge :
Reviews
One of the best hobby shops around. I was visiting from out of town, and if I could have taken some of these neat things on the airplane, I would have dropped good money here. The RC car section was very impressive. I saw items that I did not know even existed. Folks were very helpful too.
I came here for the RC section of the store so I will be mostly commenting on that.
Great people working here, the selection for RC car parts is pretty limited but understandable. They can usually get any part Amain carries next day or in a few days. Prices are pretty good too. They seemed to have a good selection of paints and painting supplies for both RC car bodies and more traditional models (also a great selection of 1/25th scale model car kits!)
I stopped in last night to pick up some tires. I have spent more than a thousand dollars here in the past six months. Never a return. However, the condescending owner felt the need to lecture me on how to open the bag in case I bought the wrong item. Don’t need that in my life. They lost a good customer.
***UPDATE-
The owner did a phenomenal job of explaining everything to me and making things much more clear and easy to understand in terms of exactly what happened that day. Major props!!! Thank you!!!
I have to admit that despite the amazing reviews, my experience with this place was unacceptable. I’ve been a vb local for more than 10 years and have worked in retail for more than 13. After happily taking thousands of dollars from my husband over the last few weeks, this place refused to assist him when he returned with a defective battery, simply looking to exchange. I wish I could explain the reasoning behind this however, the manager couldn’t even be bothered to address us directly about the issue and rather spoke through his sales associate (who was incidentally very kind to us), so we didn’t even have the chance to ask questions to understand why we were being refused service. The most basic of expectations in any guest facing job is the level of service delivered to the guest. Forget shopping local, forget “really cool toys and accessories,” if you can’t be kind and take time to satisfy the needs of your guest, my husband and I will take our thousands of dollars elsewhere. What a shame, HobbyTown.
Great group of people and super helpful. They helped me get my e revo up and running after shredding the stock servos
